Following are helpful resources for health care providers serving participants of the Alliance Coal Health Plan.

• COVID-19 special note: Please see the Plan's Telemedicine and COVID-19 policy.
   
• Provider Services: (855) 979-5194
   
• Allowable Charge definition and amounts

• Alliance Direct Opt-In
  • Alliance Direct Opt-In physician flier describing the process for becoming an Alliance Direct provider
  • Opt-In packet request form

• Preauthorization
  • List of Services Requiring Preauthorization
  • Preauthorization Request/Approval Form
  • More Details about Preauthorization Requirements
• Claims
  • Submit claims to:
    Alliance Coal Health Plan
    PO Box 211577
    Eagan, MN 55121
    
    Electronic Payor ID: 93658
  • Instructions for members about How to File a Claim
  • Online Claims Portal (requires login) to check claim status and accumulation of deductibles and out-of-pocket limits

• Appeals Process

• Centers of Expertise Listing

• Covered Medication Search
   
• Summary Plan Description (SPD) excerpts for health care providers – after clicking on one of the following links, use the left menu to navigate the SPD information
  • Health Care Program Participation (eligibility and other information pertaining to all of Alliance Coal's health care benefits)
  • Medical Plan
  • Prescription Drug Plan
  • Dental Plan
  • Vision Plan