With your Alliance Coal Health Plan coverage, you pay no premium from your paycheck to cover you or your family. You can choose any doctors, hospitals, or other health care providers, but you pay less when you choose an on-site clinic and Alliance Direct providers.
Use the online directory to find a provider:
Learn about the on-site clinic (available at most Alliance Coal mines and offices), provided by Improve Health Clinics PLLC.
Check your deductible balances, claims status, explanation of benefits (EOB), and more.
Learn about Alliance Direct doctors, hospitals, and other providers, as well as about Non-Direct providers.
Get information on whether you and your dependents are eligible for benefit coverage, including your coverage options if both you and your spouse have health care coverage through your employers.
The Summary Plan Description (SPD) in the handbook has more benefit details, such as plan highlights, benefit summary, and preauthorization information.
If your doctor, physical therapist, or other outpatient providers are not Alliance Direct, you can download this flier to invite them.
Member Services
Provider Services
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With your Alliance Coal Health Plan coverage, you pay no premium from your paycheck to cover you or your family. You can choose any doctors, hospitals, or other health care providers, but you pay less when you choose an on-site clinic and Alliance Direct providers. Use the online directory to find a provider: ![]() |
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KEY PHONE NUMBERSMember Services Provider Services KEY LINKS FOR PROVIDERS |
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