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medical

With your Alliance Coal Health Plan coverage, you pay no premium from your paycheck to cover you or your family. You can choose any doctors, hospitals, or other health care providers, but you pay less when you choose an on-site clinic and Alliance Direct providers.

Use the online directory to find a provider:

Additional Resources for Members

ON-SITE CLINICS

Learn about the on-site clinic (available at most Alliance Coal mines and offices), provided by Improve Health Clinics PLLC.

MEMBER PORTAL

Check your deductible balances, claims status, explanation of benefits (EOB), and more.

SELECTING PROVIDERS

Learn about Alliance Direct doctors, hospitals, and other providers, as well as about Non-Direct providers.

WHO IS ELIGIBLE

Get information on whether you and your dependents are eligible for benefit coverage, including your coverage options if both you and your spouse have health care coverage through your employers.

BENEFITS HANDBOOK

The Summary Plan Description (SPD) in the handbook has more benefit details, such as plan highlights, benefit summary, and preauthorization information.

ALLIANCE DIRECT
INVITATION FLIER

If your doctor, physical therapist, or other outpatient providers are not Alliance Direct, you can download this flier to invite them.

KEY PHONE NUMBERS

Member Services

(855) 979-5192

Provider Services

(855) 979-5194

KEY LINKS FOR PROVIDERS

medical

With your Alliance Coal Health Plan coverage, you pay no premium from your paycheck to cover you or your family. You can choose any doctors, hospitals, or other health care providers, but you pay less when you choose an on-site clinic and Alliance Direct providers.

Use the online directory to find a provider:

KEY PHONE NUMBERS

Member Services

(855) 979-5192

Provider Services

(855) 979-5194

KEY LINKS FOR PROVIDERS

Additional Resources for Members

ON-SITE CLINICS

Learn about the on-site clinic (available at most Alliance Coal mines and offices), provided by Improve Health Clinics PLLC.

MEMBER PORTAL

Check your deductible balances, claims status, explanation of benefits (EOB), and more.

SELECTING PROVIDERS

Learn about Alliance Direct doctors, hospitals, and other providers, as well as about Non-Direct providers.

WHO IS ELIGIBLE

Get information on whether you and your dependents are eligible for benefit coverage, including your coverage options if both you and your spouse have health care coverage through your employers.

BENEFITS HANDBOOK

The Summary Plan Description (SPD) in the handbook has more benefit details, such as plan highlights, benefit summary, and preauthorization information.

ALLIANCE DIRECT
INVITATION FLIER

If your doctor, physical therapist, or other outpatient providers are not Alliance Direct, you can download this flier to invite them.