Frequently Asked Questions (FAQs)

The limited summary information on this page is provided for your convenience. The benefit plans are governed by official plan documents that apply in the case of discrepancy. See the Benefits Handbook (login required for hyperlink to be active) for more details about benefit plans and company policies.

General FAQs

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What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Family Events FAQs

What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs

How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Career Events FAQs

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What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Health Care FAQs

/

What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Income Security FAQs

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What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Retirement FAQs

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What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Special Benefits FAQs

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What is my username and password for CoalBenefits.com?

Please ask your local Human Resources Representative for the username and password that applies for your work location.

Category: General FAQs
How do I log in to the 401(k) website?

If you have already created your own User ID and Password and are unable to access your account, contact NestEgg U at 866-412-9026. 

If you have not yet created your own User ID and Password, you may do so at any time after your first paycheck with a 401(k) contribution. Click on the "Access account" or "NestEgg U" links to go to the 401(k) website, and enter your Social Security number as your User ID and the last 4 digits of your Social Security number as your Password. You will be guided through the steps to create your own User ID and Password. If you need help, contact NestEgg U at 866-412-9026.

Category: General FAQs

Other Questions?

Have a question not listed here? Contact Member Services.