Frequently Asked Questions (FAQs)

The limited summary information on this page is provided for your convenience. The benefit plans are governed by official plan documents that apply in the case of discrepancy. See the Benefits Handbook (login required for hyperlink to be active) for more details about benefit plans and company policies.

General FAQs

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Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Family Events FAQs

Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security

How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security

How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security

Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Career Events FAQs

/

Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Health Care FAQs

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Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Income Security FAQs

/

Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Retirement FAQs

/

Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Special Benefits FAQs

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Can I continue my life insurance if I leave the company or retire? Can my dependents continue their life insurance coverage, too??

You or your dependent may also be eligible to purchase continued coverage issued by MetLife when your insurance would otherwise end. Certain options exist for converting term life insurance into permanent life insurance (called "conversion"). If you are eligible, MetLife will provide the forms and information. 

You must complete an application for conversion and apply for these options within 31 days of your coverage termination.

To obtain an application, please contact MetLife at (877) 275-6387. Please provide the contract number – 154622-1-G – when calling. If you are using a telecommunications device for the hearing impaired (TDD), please call (800) 855-2880. Representatives are available to assist you Monday through Thursday from 8:00 a.m. – 8:00 p.m. ET, and Friday from 8:00 a.m. – 5:00 p.m. ET.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
How do I apply for short-term disability?

You do not have to apply for short-term disability benefits; however, you must immediately notify your supervisor of your disability. It is your supervisor's responsibility to file any required forms in connection with your short-term disability benefits. Medical evidence will be required.

Category: Income Security
How do I change the beneficiary for my Life Insurance coverage?

Go to the Forms Directory at coalbenefits.com and select "Benefit Election Form." Print the form, complete the beneficiary information in the life insurance section, and submit the form to your HR Representative.

For more information, visit the Benefit Handbook's Life Insurance section.

Category: Income Security
Can I name a Trust as a beneficiary for my Life Insurance coverage?

Yes. Complete the beneficiary information in the life insurance section of the Benefit Election Form. In the space where a name and other information would be entered, write "To [name of your Trustee], or the successor Trustee of the [name of the Trust] dated [date of the Trust], including any amendments to the Trust." The Plan Administrator will contact you for additional information needed to complete the beneficiary designation.

Category: Income Security

Other Questions?

Have a question not listed here? Contact Member Services.